Lots of people who start using their 1st web hosting account, or change companies, usually have inquiries concerning how particular tasks are performed or come across complications when setting up various things such as emails, website settings, etc. That is why, a lot of web hosting companies have compiled documentation with the most standard questions and issues so as to help their customers receive info swiftly and seamlessly. Consequently, the client support engineers can devote more time to actual problems that given customers may be experiencing, because the solution for the smaller things will be available on the World Wide Web and customers can deal with them without contacting the client care team. Having in-depth documentation is extremely important, particularly for new users without any practical experience, since the hosting service entails an array of features and lots of people can become confused about what action to take. A good information repository can both help you complete the things that you need and learn how the web hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting that we’re offering come with an in-depth knowledge base where you can find all you need to know with regards to your hosting account. Whether you aim to create a brand-new MySQL database, to forward a domain using an .htaccess configuration file or to create an email address on your PC or feature phone, you can just read our help articles and all the info that you require will be there. When you go to a specific section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. In case you prefer to see the whole article collection and get informed about all the functions that Hepsia offers, or only to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any problem that you might possibly confront, but in case you don’t find the info that you want, you can always get in touch with us, as our technical support staff is working day and night.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with a comprehensive article repository where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we are using. We have compiled it based on the feedback that we have obtained from our customers through the years and, hence, our articles touch on specific issues that you could encounter and suggest the most effective means of repairing them, for example receiving a 500 Internal Server Error message or not being able to send emails from your desktop PC although you have the correct outgoing mail server settings. The articles are available in each section of the Control Panel and you can consult them whenever you like. They can help you deepen your knowledge not only about our platform, but also about the hosting field as a whole, as they include comprehensive instructions and general information such as what file access permissions or cron jobs are.