Phone Support in Shared Website Hosting
As we have live phone support 14 hours a day, you can call us and talk with our customer support representatives to get more information about any of the shared website hosting that we provide and ensure that our servers meet the system requirements for your websites prior to purchasing anything. For your convenience, we have phone numbers on three different continents and you'll be able to call the one nearer to you - in the USA, the UK or Australia. If you are already an existing customer, you can phone us about general and billing issues, or even about some tech ones. If the trouble is strictly technical or it requires more time to handle, you'll have to employ our ticketing system, that will allow both you and our technical support crew to track the information given by both sides.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there is always somebody to help you when you have any queries about the semi-dedicated server plans that we supply. Whether you would like to find out more about the plans, you have a billing issue or some general issue, you can just give us a call. Despite the fact that some more complicated troubles could need a ticket in order to give time to our technical support team to investigate, we're able to assist you with various tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 different continents - in the United states of America, the UK and Australia, we have local telephone lines in these countries as well. If you are in another country, we have an international number where you will be able to reach us.