A 99.9% Server Uptime
The major benefit of setting up your own shared website hosting platform is that you do not need to worry about compatibility – you configure a given set of software applications in such a manner so as to work with a particular set of hardware parts. The final outcome is something way more stable and reliable, because there are much less potential chances of failure. We have set up our cloud hosting platform atop tried and tested hardware elements in addition to a significantly customized version of SELinux so as to create a completely safe and secure environment for your sites.
For this reason, with each of our shared website hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to supply an outstanding hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure a hyper–fast connection speed with the outside world.
And because of this, regardless of which datacenters you select: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned money on the line, you can’t feel truly secure. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel content with our web hosting service or in case you want to use an even more robust hosting solution, such as a Linux VPS web hosting services or even a dedicated servers hosting – you will get a full refund, without any concealed costs or reimbursement charges.
24/7 Technical Support
If you’ve ever been forced to wait for hours for an answer, you know how exasperating this can be, especially if your website is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be right here for you and they will reply to you within 60 minutes. And the best part is that their average response time is well under 20 minutes!