Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center built into our Web Hosting Control Panel features a collection of help articles and regularly asked questions. Aimed towards solving any common problem that you could possibly encounter, they are contributed by our support team of knowledgeable technicians.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that detailedly explain how to sort out a typical issue associated with your shared website hosting account. You can find the training videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 client care service and a 60–minute support ticket response guarantee. Our seasoned support engineers will be available 7 days a week to respond to your enquiries and to troubleshoot any issue that you may face. Simply submit a help request from the Help Center and we’ll reply to you in a flash.