1 hour ticket response
Quick support is our chief responsibility and this is the reason why we’ve got a team of proficient tech support engineers who are ready to offer a fast response to any question that you could possibly have. Just send your helpdesk ticket from the Web Hosting Control Panel and we’ll reply within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute trouble ticket response time.
A First–Class Customer Care Service
Each member of our client service team has lots of years of experience in the shared website hosting world and the majority of them have worked for us for at least 5 years. They all are ready to respond to all your queries in the most competent way possible.
An Easy–to–Navigate Help Center Section
Included in the Web Hosting Control Panel is an easy–to–browse Help Center, which offers you various sources of information. You can browse through a routinely updated knowledgebase featuring web hosting account management articles and website management articles, check the step–by–step video tutorials or explore our F.A.Q. archive.